Payment

Cbvelo.com supports two kinds of payment menthods: (1) PayPal, (2) Credit card.

Payment Failures
If you encounter issues during payment, here are some common problems and solutions.
1. Credit Card Payment Failed with Code 80010: Transaction Do Not Honour
Cause: The card-issuing bank perceives the transaction as risky, particularly for overseas transactions. This can happen due to bank policies or if the cardholder has set a limit on online purchases.
Solution: Contact your card-issuing bank to authorize the transaction or verify that it’s your purchase. You may also need to adjust your online spending limits.

2. Credit Card Payment Failed with Code 80090: Cannot Start 3D Authorized Service
Cause: The 3D verification service is not enabled.
Solution: Contact your card-issuing bank to enable 3D verification services. Ensure you complete the 3D verification steps or try using a different card.

3. Credit Card Payment Failed with Code 20061: Duplicate Order
Cause: The customer exited the 3D verification process and attempted to pay again, causing a duplicate transaction.
Solution: Complete the 3D verification process as prompted and avoid refreshing the page.

4. PayPal Payment Failed
Cause: Fiido does not support PayPal Credit.
Solution: Use your PayPal account balance or a linked debit/credit card to complete the payment.

Cbvelo.com supports 2 ways to pay by credit/debit card.
No.1 Select Credit/Debit CardPlease select Credit/Debit Card at the checkout page, then click the complete order button, as the following picture shows:

 

No.2 Select PayPal (even if you don't have a PayPal account)

Even if you do not have a PayPal account, please select PayPal still at the checkout page & click the complete order button.

Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal). Please select Pay with Credit or Debit Card.

Step 1. Select PayPal (even if you don't have a PayPal account)

Step 2. Click on "Pay with Debit or Credit Card".

Step 3. Fill in your credit card info and complete your order.

If you pay by credit/debit card, your payment could be denied at the checkout. cbvelo.com system automatically detects this to protect the safety of your credit/debit card from the higher rate of credit card fraud.
cbvelo.com advises you to call your credit/debit card company or bank ahead of time to let them know about the payment so that it doesn't get declined.

Exchange Rate Conversion
All transactions on cbvelo.com official website are processed in U.S. dollars. If you are paying with a non-USD credit card, your card-issuing bank may apply additional exchange rate conversion fees or incur exchange rate losses. Please contact your bank for any extra charges and claim refunds if necessary.

Payment Security
Transactions are secure. All payments are processed through PayPal, a trusted third-party payment processor that uses encryption to secure your data.
Card information remains private. cbvelo.com does not store any card information on its website, ensuring that your payment details are kept safe.
Checkout is protected. Our checkout process is safeguarded by industry-standard 128-bit SSL encryption, ensuring your personal information remains secure.
With cbvelo.com, you can shop confidently, knowing that your payment information is safe and secure.